TO CASE STUDIES
IBM
Onboarding redesign to reduce user drop-off by 50%
I led the creation of a Onboarding pattern that increased onboarding retention by 50%. I collaborated with visual design, PMs, and content to deliver a pattern that was green lit to use across IBM's product suite.
Web
B2B
Design System
Design System
Design System
COMPLETION RATE
FOUND HELPFUL
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GLIDANCE
Reimagining onboarding for blind and low vision users
I led the design of the onboarding experience. We pioneered a usability testing method for BLV folks
WEB
B2C
Design System
Accessibility
Design System
USER TESTS
SYSTEM USABILITY SCALE SCORE
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ETHOS GROUP
Smart onboarding to empower product learning through…
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WEB
B2B
Design System
Design System
Design System
COMPLETION RATE
FOUND HELPFUL
VIEW CASE STUDY